Service Center

Service Center

 

Premium quality promise

Working deeply in the laser industry since 2008, we survive and grow based on premium quality, we promise it for our future fortune.

Product Warranty

You enjoy 2 years warranty. The warranty period starts from the date of purchase. Products during the warranty period appear artificial damage or failure of performance (due to defective materials or workmanship), you can enjoy free repair or replacement.

To engrave your logo on the laser products

We have laser engraving machine to do it easily, please email us your logo artwork in advance, we will do it before assembling. Logo will be one color only, it is the original aluminum material color, it looks like white. Actually, with the black color of laser housing, you can have two colors white & black via special design.

Shipment methods for your option

1. Shipment by courier (DHL, UPS etc.) :

Most of our orders are shipped in this way. It is the fastest but expensive, suitable for small orders. Tell us your location, we will quote you the shipping cost with discount, the goods will arrive in your office or warehouse (door to door service).

2. Shipment by air :

Cheaper than the courier (DHL, UPS etc.), but you need to pick up the goods at the airport, only suitable for big urgent orders. Just tell us the city of your location, the goods will fly to the airport close to you.

3. Shipment by sea :

If you have shipment by sea from Guangzhou, you can ship our products together, we make delivery within Guangzhou city for free. Also you can ship the lasers alone if you accept the long shipping time.

How to do the realignment ?

1. Internal realignment :

2. External realignment :

FAQ

Is there a minimum order quantity required ?

No, you can order even one piece of any items as a sample.

Yes we ship anywhere worldwide that the couriers (DHL, UPS, Fedex etc.) can reach.

Normally 4 - 7 days, depending on your order quantity and our overall production schedule.

Normally 4 - 8 days for the couriers (DHL, UPS etc.) to ship door to door to different countries.

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